Based in the north-west of England, Protek boasts a wealth of expertise combining leading packaging industry specialists and hot melt equipment technicians with an indepth knowledge in hot melt machinery, consumables, hot melt equipment servicing and maintenance. Following more recent advancements, Protek now boasts a range of additional services, including the provision of tailor-made training courses in hot melt equipment management; servicing and maintenance, and a 24-hour technical assistance service. Protek also offer a bespoke machinery design and build service for hot melt application systems tailored to your specific production requirements.
I have been dealing with Protek Packaging for approximately 14 years. In this time they have supplied and serviced equipment for our hot melt glue systems. They have also supplied the glue for these systems. They have given good professional advice and we have felt they have genuinely tried to give the best tailor made solutions for our requirements.
Their customer service has always been excellent responding immediately to any problems or breakdowns we have had. Service quality has been good and spares costs very competitive. Engineers have worked safely and followed all on-site H&S requirements as outlined to them in safety briefings.
Given our experience with the company I would have no hesitation in recommending the company to other potential customers.
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