Services
Service & Repair
Machine down-time causing headaches? No permanent on-site engineer? Protek Packaging has the answer. We have developed a range of hot melt machinery servicing plans which can be tailored to the requirements of any business, large or small. A regular service programme means that expensive and time-consuming breakdowns become a thing of the past. Take a look below to find out what we include in our servicing schedules:-
- Scheduled 3-monthly or 6-monthly services for each hot melt applicator
- Interim Protek HealthCheck plan
- Exclusive spare part stocking service for your business
- Telephone troubleshooting
24-hour Technical Assistance
If the unexpected happens and a machine breaks down between servicing, we can combine any of our servicing plans with our 24-hour Technical Assistance service. No more waiting for engineers or spare parts to arrive; we are available for call-out at any time. For more information on our 24-hour Technical Assistance service or to discuss your requirements in detail, contact us today or complete our enquiry form and let us contact you.
Equipment Hire
Hot Melt Equipment hire is the latest concept underway at Protek Packaging. If your hot melt equipment is becoming unreliable and you have neither the budget or the resources to purchase and install new machines, we now provide the option to hire your hot melt equipment. Our exclusive machine hire packages include:
- Automatic tank systems, tank and hand gun combo’s and chamber guns
- Full on-site installation
- Instruction and demonstration by a trained Engineer
Optional add-ons include:
- 24-hour technical assistance
- Telephone troubleshooting service
- Exclusive spare part stocking service
If you are interested in hiring your hot melt equipment and would like more information, contact us or complete our enquiry form and we will contact you.
Training
Protek have developed a range of flexible courses specifically designed to meet the needs of shop floor engineers and electricians working with and maintaining hot melt equipment. Indeed anyone working in a hot melt application environment can benefit from our courses, all of which can be tailored to the individual requirements of your business.
Standard courses include:-
- Housekeeping in a Hot Melt Environment
- Routine Applicator Maintenance
- Troubleshooting
- Health and Safety and Hot Melt Applications
Ranging from 2 hours to 2 days, Protek training courses offer a hands-on learning environment with practical demonstrations and supervision by experienced staff.
No time to train? Let Protek come to you. Many of our courses can be conducted on site at your premises, thus minimising the disruption to production schedules. For further details of our courses or to request a quotation, please contact us.
Demonstration Facility
We would welcome you to our head office to see any of our products in our demonstration facility. Call now, or complete the contact form below to book.